Let’s face it—technology can either be your biggest asset or your worst nightmare. For one nonprofit legal firm in New York, it was the latter. They were stuck with outdated systems, unreliable infrastructure, and an IT provider that only showed up when something broke. Sound familiar?
This is the story of how Just-Tech stepped in, stabilized the chaos, and turned things around.
Picture this: a legal aid organization working tirelessly to support their clients, yet constantly fighting against their own technology. Their servers were on their last legs, their phone system had no backup (yes, really), and cybersecurity? Pretty much non-existent.
To make matters worse, their previous Managed Services Provider (MSP) operated on a “break-fix” model—meaning they only reacted to problems instead of preventing them. No strategy, no long-term vision, just patchwork fixes. And when the nonprofit finally decided to switch providers, they hit another roadblock: the old MSP wasn’t exactly cooperative, making the transition even more painful.
When we got the call, we knew this wasn’t just about replacing a few servers. This nonprofit needed a complete IT overhaul—one that didn’t just fix problems but laid a solid foundation for growth.
Here’s what we did:
Stabilized the Ship – First, we tackled the biggest risks: securing access, restoring stability, and making sure they could actually function day-to-day.
Upgraded Their Infrastructure – Out with the old, in with the cloud. We reduced their server count, migrated key systems to Microsoft 365, and introduced a reliable cloud-based phone system.
Locked Down Security – Multi-factor authentication (MFA) became a must, and we trained staff on phishing risks (because even the best tech can’t fix human error).
Created a Long-Term IT Roadmap – We didn’t just fix things; we built a strategy that aligned their technology with their mission.
The difference was night and day. With Just-Tech on board, they finally had:
Reliable Technology – No more wondering if their systems would crash mid-case.
Stronger Security – Sensitive client data is now protected from cyber threats.
Better Collaboration – Staff can work from anywhere seamlessly with cloud tools like SharePoint and Teams.
Lower Costs – A smarter IT setup meant savings they could reinvest into legal services.
A Clear IT Vision – No more flying blind. Now they have a roadmap to guide their growth.
This case study is proof that choosing the right MSP isn’t just about fixing IT problems—it’s about setting your organization up for success.
If your nonprofit is stuck in an IT rut, let’s chat. We’d love to help you turn your technology into an asset, not an obstacle.
📩 Get in touch today and let’s build something great together.
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