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Just-Tech Support
Always Here, Always Ready

Simple. Reliable. Human.

When technology falters, your work doesn’t have to.

At Just-Tech, support isn’t just a ticket—it’s peace of mind.
Our team is your dedicated IT department, ready to resolve issues quickly and keep your organization moving forward.

How to Reach Us

Step 1: What We Need From You

Help us help you faster. Include:
  • A short description of the issue
  • Any error messages or screenshots
  • Your best contact number
  • How the issue affects your work (ex: “can’t log in,” “printer down in main office,” “client presentation at risk”)

The more detail you provide, the quicker we can get you back on track.

Step 2: Support Portal

  • Submit new tickets

  • Track progress

  • View past requests

Access

Step 3: What Happens Next

  • Step 1: Acknowledgment
    You’ll receive confirmation that we’ve logged your request.
  • Step 2: Assignment
    A technician best suited to your issue is assigned immediately.
  • Step 3: Resolution
    We work with you—remotely or onsite if needed—until the issue is resolved.
  • Step 4: Follow-Up
    We don’t just close tickets. We make sure the solution works for you.

Support That Goes Beyond “Break/Fix”

We also help with:

  • Tech questions (“Is there a better way to do this?”)
  • Workflow improvements
  • Training requests
  • Planning and strategy conversations

Sometimes the best ticket is the one that prevents a problem tomorrow.

Take The Next Step

Can’t find your answer?

We’d love to hear from you — reach out today to see how Just Tech can support your team.
Contact Us